Pre-registration reward issue

Discussion in 'General Discussion (EN)' started by Ainlaizer, Nov 14, 2022.

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  1. Ainlaizer

    Ainlaizer New Member

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    Hello!My pre-registration email address does not match my Iphone email address. When entering the game, there is no option to login via e-mail, only as a guest or via Apple. How do I claim the pre-registration reward?
     
  2. [CM]Vixen

    [CM]Vixen RedFox Games Staff Member

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    We will send the pre-registration rewards to your email address/phone number in the form of a coupon code. Therefore, you can apply the coupon code to your Lord's account.
     
  3. Ainlaizer

    Ainlaizer New Member

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    Thank you! When can I expect to receive the code in the e-mail? And do I need to specify it somewhere separately or will you send it to the e-mail of this account?
    And where do I need to enter the coupon code? I did not find such functionality in the game.
     
    Last edited: Nov 14, 2022
  4. AndreaCosta

    AndreaCosta New Member

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    Access Game Menu > Settings > Account to enter Coupons when you receive it.
    According to messages in Discord, they will announce once the Coupons have been sent.
     
  5. jamesGrooms

    jamesGrooms New Member

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    To enter your coupon code, please follow these steps:

    1. Access the game menu by tapping on the "Settings" icon.
    2. From there, tap on "Account".
    3. Scroll down to the "Coupons" section and enter your code.
    If you haven't received your coupon code yet, please keep an eye on the announcements channel in our Discord server. We will let you know as soon as the coupons have been sent out.
     
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