Hello, I got one character bugged that i can't receave New Year event gift. As quest pop us shows i click Confirm and then it says "you're completed all available daily quests for today". As I press confirm button again it shows countless times again and again. Please check this bugg thanks in person.
It is rather unfortunate that you are unable to complete this daily quest. If you put a bit more effort into completing that quest you should have no difficulties whatsoever.