NOTICE Regarding unopenable Rare Scroll & ExoCore Boxes

Discussion in 'Notices' started by Starberry, Feb 4, 2023.

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  1. Starberry

    Starberry Community Moderator (RuF) Discord Admin (RuF & 9D) Forum Moderator

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    Dear Fighters,

    We'd like to inform you all that an issue has been discovered where any Rare Scroll & ExoCore chests obtained through any of the item boxes cannot be opened.

    Please submit a ticket through the RedFox Support Portal with the following format and our team will replace and compensate you with a new box.

    Subject: Rare Scroll/ExoCore Box Replacement Request
    Type: Gameplay
    Description:
    • Your In-Game Name
    • Item Name (Rare Scroll/ExoCore
    • Approximate Date & Time of Issue
    • Time Zone (for data verification purposes)
    • Screenshot of your inventory with the item in question
      • If any of this information is missing, we reserve the right to deny your request.
    Thank you for your cooperation and we do apologize for any inconvenience caused due to this issue.

    Rumble Fighter Team
     
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