NOTICE Login Error Issue (Resolved)

Discussion in 'Notices' started by Starberry, Aug 29, 2022.

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  1. Starberry

    Starberry Community Moderator (RuF) Discord Admin (RuF & 9D) Forum Moderator

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    Resolved as of 2:55PM PDT.
    Our team will continue to monitor in case there's any further issues.

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    Dear Fighters,

    We are aware of an issue where players are unable to log into the game due to a "Login Error" popup as shown below that started at 03:00 (PDT).

    [​IMG]

    We apologize for the interruption in service. Our team is working on this issue and we'll provide updates accordingly.

    Thank you for your patience and understanding,
    Rumble Fighter Team
     
  2. Starberry

    Starberry Community Moderator (RuF) Discord Admin (RuF & 9D) Forum Moderator

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    Update 1: We have made progress on the issue and players are now able to log in.

    However, we have identified another issue where your account data is not saved properly, thus taking you to the character creation page. We are working on fixing the issue and appreciate your continued patience in this matter.

    Please refrain from attempting to creating a new character.
     
  3. Starberry

    Starberry Community Moderator (RuF) Discord Admin (RuF & 9D) Forum Moderator

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    Update 2: The issue has been resolved and all functions are working properly. Thank you for your patience.
     
  4. Starberry

    Starberry Community Moderator (RuF) Discord Admin (RuF & 9D) Forum Moderator

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    Update 3: We are aware that the issue is back once again and our team is working on the issue.

    We sincerely apologize for the disruption in service and will update accordingly.
     
    von75 likes this.
  5. Starberry

    Starberry Community Moderator (RuF) Discord Admin (RuF & 9D) Forum Moderator

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    Update 4: The issue has been resolved once again as of 2:55PM PDT. We'll be monitoring in case the issue persists afterwards.
     
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