Game Start button is not working after update

Discussion in 'General Discussion' started by Linado, May 13, 2020.

  1. Linado

    Linado New Member

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    GM please advises of what i can do in this case.
    I did the complete reinstall but it is still the same.
    I reset my internet also and internet work fine.
    All 3 computers including my laptop acted the same .
    The GAME START button can not be click
    If anyones knows , please help
    Thank you
     
  2. darkstar26

    darkstar26 New Member

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    same problem over here...cannot press the start button
    hmm seems now it worked fine updated and enters the game.
     
    Last edited: May 13, 2020
  3. darkstar26

    darkstar26 New Member

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    same problem over here...cannot press the start button
     
  4. Linado

    Linado New Member

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    What did you do to make it work ?
    After full installed then i get this
    Xkerrnel Error
    Data in 9Dragons has changed or has failed to update sucessfully
    Please install again
    I did multiples time already ;(((
     
  5. Linado

    Linado New Member

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    Still waiting for a solution please help .
    Any suggestions GM ?
     
  6. Linado

    Linado New Member

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    Got it works now so if anyone has the same problem then let me know .
     
  7. Daoji

    Daoji Active Member

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    DITTO!!
    After the update, 5-full installations (uninstall, delete directory, & cleaned registry), using both browsers (IE and FF) and oodles of my patience ...
    ..no luck!
    1st time I've ever seen/experienced this =(


    Please, just post your resolve or fix here, so to help the rest of us out.
     
  8. MinnesotaSlays

    MinnesotaSlays Active Member

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    Try running as Admin, Try installing it on your C drive, Try installing it via Steam or vice versa. I had this issue recently and had to install it on my C drive and run it as Admin then it resolved it for me.
     
  9. [CM]NineArts

    [CM]NineArts RedFox Games Staff Member

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    This issue is caused by your launcher file being blocked/quarantined.

    Please try uninstalling the game and reinstalling. You may need to add all redfox/gameguard files to the exception list of your anti-virus/firewall before running your launcher.
     
    Last edited by a moderator: May 13, 2020
  10. Daoji

    Daoji Active Member

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    Still no luck, but thanks for the replies:

    I only run as sys.admin, since this is my 9Dragons ONLY laptop. But, to eliminate all possibilities, I shift-right clicked it..
    I tried both directories, cleaning the registry after all the re-re-re..install (7 now)

    Uhm, my visitor from another planet is dedicated to 9Dragons. Thus, there is no need for prophylactics ... I run no protection (anti-virus, anti-trojan, firewall etc) on this system/craptop. Thus, there is no software to add exceptions to..


    Never experienced this in the decade plus. I even tried 3 different setup.exe (the 2016 original, the 2020 and another).
    I will start with hardware drivers *sigh*
     
  11. [CM]NineArts

    [CM]NineArts RedFox Games Staff Member

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    Even if you don't have an anti-virus, Windows 10 comes stock with Windows Defender. Please check Windows Defender.
     
  12. Linado

    Linado New Member

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    What i did is that i go to ADragons Awaken folder
    And I double click on NINEDRAGONS application file which has 2,132kb . By đoing that it update 1 additional thingy and i got it run on 1 out of 3 computer so far . I will try to figure why the start button still doesnt work and why it did on my main.
    This latest update conflicting with something GM.
    Never seen this problem and i have played 9D for over 17 years now :(
     
  13. Daoji

    Daoji Active Member

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    Defender is off. The only thing that has changed since the update is 9Dragons, so it will not be in Window's settings since I was already playing, unless RedFox has access to my windows settings *puts on tinfoil hat*

    The 2132 thingy is the launcher for Internet Explorer, & the 1792 thingy = Firefox
     
  14. Linado

    Linado New Member

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    I got my 2nd computer run now by keep double click on that file hic by luck and it work . I really dont know how and why it happened zzzzz
    I dont turn any firewall or antivirus on at all
     
  15. MinnesotaSlays

    MinnesotaSlays Active Member

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    Daoji are you using Steam or did you download it from the Redfox website?
     
  16. Linado

    Linado New Member

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    But I did see it updated 1 additional file in gameguard
     
  17. MinnesotaSlays

    MinnesotaSlays Active Member

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    upload_2020-5-13_18-15-7.png
    When I was having this issue I attempted to launch off of those 3 launchers you can tell from the recent install that it was recent :D
     
  18. Linado

    Linado New Member

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    Ok i got my laptop going now
    What i did is that i go to Download folder
    Then RedFoxDownloader then Nine Dragons Awaken then 160524 folder and you will see a file name unicows.dll
    I moved that file to Local Disk C:
    PlayRedFox - 9DragonsAwaken
    I overwrite it in 9DragonsAwaken and it work like it should be.
    Hope you guy has the same luck like my.
     
    MinnesotaSlays likes this.
  19. MinnesotaSlays

    MinnesotaSlays Active Member

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    I find it interesting that a certain part of the download or install has to be on the C drive or maybe it's just a coincidence.
     
  20. Daoji

    Daoji Active Member

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    I'd guess from when you used the 2nd icon, or browser type:
    NINEDRAGONS (icon) = Internet Explorer =1 file
    NDLAUNCHER (icon) = FireFox = 1 file (ndlauncher2 = duplicate shortcut)


    Not Steam.
    I tried the recent setup.exe, downloaded from RedFox a few hours ago today, as well the (RF) original setup.exe & unicows.dll from 2016.
     

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