Compatability with windows 11

Discussion in 'General Discussion' started by SprinTeR14, Jan 7, 2022.

  1. SprinTeR14

    SprinTeR14 New Member

    Joined:
    Dec 31, 2021
    Messages:
    3
    Likes Received:
    0
    Hi all. So i just purchased new laptop and it is running windows 11 and surprisingly I cant seems to start 9dragons awaken. Does any1 know what could be the issue and how to fix it? Tyvm
     
  2. [GM]Ahri

    [GM]Ahri RedFox Games Staff Member

    Joined:
    Dec 28, 2015
    Messages:
    2,095
    Likes Received:
    3,023
    Hi,

    When you say the game doesn't start, does this mean that the start button is not clickable? Windows Security/Defender has a false positive read that blocks specific files from executing. Please check your Windows Security->Protection History to make sure that no files have been removed/deleted from the 9Dragons Folder. If the files were deleted you might have to re-install the game client.

    Additionally, it can also be a Game Guard issue. Are you getting any error messages?
     
    Alys2 likes this.
  3. blackboxalpha

    blackboxalpha New Member

    Joined:
    Mar 19, 2022
    Messages:
    1
    Likes Received:
    0
    Hi,

    I have the same issue, new PC with Windows 11 and the game doesnt start. If I go back to Steam and I have the files checked, it says that 19 files have changed and the game is downloaded again. If I then start the game, nothing happens, Game Guard doesnt show up as normally...
     
  4. Imyourfather

    Imyourfather New Member

    Joined:
    Mar 6, 2020
    Messages:
    22
    Likes Received:
    1
    You can do 1 of 2 things here.

    1 - delete game and turn off security and virus protection. Reinstall game. After install reboot computer and turn on security again. If that don't work try #2

    2 - right click the launch icon. Go to compatiblity options. Try test running w earlier version(computer still will be win10) game will run as win8. I had to do this one! Hope it helps
     
  5. Niska1

    Niska1 New Member

    Joined:
    Sep 4, 2021
    Messages:
    2
    Likes Received:
    0
    ok so ive disabled my anti virus...reinstalled the game at least 20x
    put all though firewall and just about everything to help the game load
    but nothing happens.after installing and updating, the start button just wont work no matter what i do
    the gameguard and all works just fine but the game just wont start
     

Share This Page