Hello, I put in a ticket for a question about not being able to play this game 90% of the time and its so far taken 6 days and still the ticket says (Being Processed) and I was wondering how long RedFox's service typically takes, if had faster service from game private servers. [which is sad]
Troubleshooting RuF is tedious and difficult because each PC has its configuration. That being said, the majority of issues experienced by players are usually a result of user-error. It'll take a considerable amount of time for Redfox to troubleshoot and find solutions since they have no previous knowledge of the game. These issues have probably been compiled and reported to Nimonix. Check out this thread in case your problem has been solved already. http://forums.playredfox.com/index.php?threads/rumble-fighter-errors-solutions.4164/unread