Ticked not being answered..

Discussion in 'General Discussion' started by YeezyJesus, Mar 25, 2016.

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  1. YeezyJesus

    YeezyJesus Active Member

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    So I've made this ticket like 5 days ago and it's still not answered, it says being processed since the day I sent it, and I've seen people saying they got instant answers and that's why I'm finding weird the fact that mine doesn't even have 1 reply.


    So this is definitly weird, is my ticket "lost" in the middle of the others or what.

    Gourdy or someone give me an explanation for this.
     
    YeezyJesus, Mar 25, 2016
    #1
  2. Yusuke

    Yusuke Best Dressed

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    You can 'update' your ticket and leave a message. What was your issue in relation to?
     
    Yusuke, Mar 25, 2016
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  3. Daziel

    Daziel Active Member

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    same
     
    Daziel, Mar 25, 2016
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  4. wolfDee

    wolfDee Well-Known Member

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    1 GM though
     
    wolfDee, Mar 25, 2016
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  5. Yusuke

    Yusuke Best Dressed

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    Weird because I've gotten my tickets answered as quick as 20 minutes. The longest it's taken so far for a reply was 2 days.
     
    Yusuke, Mar 25, 2016
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  6. wolfDee

    wolfDee Well-Known Member

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    I've never gotten one answered but i'll wait it out.
     
    wolfDee, Mar 25, 2016
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  7. [GM]Gourdy

    [GM]Gourdy RedFox Games Staff Member

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    The help desk team told me that tickets pretty much increased by 10x, so just know they're working on it. ): Thanks for your patience though.
     
    [GM]Gourdy, Mar 25, 2016
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