Sorry for posting this again, cant find the old thread. i got 5 bags from getting the deco + 2 bags a while back from a friend totally forgot that its only 30 days or what, and logged out whit 5 full bags now 2 of them are greyed out
means you cant access the stuff in those bags unless you get 2 new bags - either event ones or from IM
You can try fabricate reason for it being a bug, but it´s not. Your storage contract expired, so you dont have access to your storage. Simple as that. Renew the bags and you can get access to the items again.