XKernel Error - Failed to Update to Patch 252

Discussion in 'General Discussion' started by SansTilting, Jun 9, 2021.

  1. SansTilting

    SansTilting New Member

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    "XKernel Error - Data in 9Dragons has changed or has failed to update successfully. Please install again", and so I did...20 times. I have turned off Windows Defender, Firewall, my antivirus but still nothing. Please help because I don't know what else to do. I spent all day today troubleshooting. I have been watching the files in my 9D folder update while the launcher installs the patches and things always stop after patch 251 installs. The XLauncher.txt log file also indicates that the launcher stops patching after 251. The weird thing is that I am having this problem with my main desktop PC but not with my laptop. Today, I was able to update to patch 252 with Windows Defender, Firewall, and the same antivirus on my LAPTOP ONLY.
    I also downloaded and installed everything starting from the Downloader in the RedFox website.
    I updated Windows and my graphics card to the latest version.
     

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  2. SansTilting

    SansTilting New Member

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    The top part of the XLauncher Log screenshot shows the last parts of Patch 251, by the way. Sorry if it's confusing.
     
  3. [GM]Ahri

    [GM]Ahri RedFox Games Staff Member

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    Could you reply to your ticket and provide us the following EOD?

    upload_2021-6-9_20-50-50.png
     
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  4. SansTilting

    SansTilting New Member

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    Thank you for replying, GM Ahri!!! I just sent all the stuff in my ticket
     
  5. SansTilting

    SansTilting New Member

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    I fixed it, finally. I replaced the entire 9D non-working folder from my PC with the 9D working folder from my laptop and it worked.
     
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  6. Ochiero

    Ochiero New Member

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    i'm still having the launcher issue and i've delleted files and reinstalled multiple times plz fix it redfox
     
  7. [GM]Ahri

    [GM]Ahri RedFox Games Staff Member

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    Could you send in a ticket so that we can gather more data in your 9Dragons folder?

     
  8. Sirme

    Sirme Well-Known Member

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    Good evening can you please check out my ticket?, I am afraid I might not be able to get quest for this week if its answered too late. It is about the quest bugging. Thank you very much.
     
  9. [GM]Ahri

    [GM]Ahri RedFox Games Staff Member

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    The team has already responded to your ticket.
     

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