NOTICE Memo on the Current Prize & Ticket Response Delay (Updated: April 28, 2026)

Discussion in 'Notices' started by Starberry, Apr 27, 2026.

Thread Status:
Not open for further replies.
  1. Starberry

    Starberry Community Moderator (RuF) Discord Admin (RuF & 9D) Forum Moderator

    Joined:
    Jan 29, 2016
    Messages:
    5,087
    Likes Received:
    5,295
    Greetings Fighters!

    Here is our memo on the current prize & ticket response delays.

    Incorrect Fisticuffs Rewards sent

    • We apologize for the incredibly delayed response in terms of the incorrect rewards. Please note that they will be corrected sometime within the next few days automatically. Players that received the incorrect rewards will have them removed from your inventories as well.
      • [Update April 28] Rewards have been distributed.
    Sunday Showdown Event
    • Since this was the first Sunday Showdown Event, as well as an event that incorporated a higher RC reward, we wanted to check that certain things were registering properly. At this time, rewards for this event are set to be distributed during the next scheduled maintenance.
    • Additionally, there was feedback that needed some internal discussion based on the results & feedback by our CA team & community. We are looking to make some minor improvements of the event before we release it's second iteration tentatively scheduled for May 17th, 2026.
    Ticket Response Time Delay
    • I am aware of the delays to the response of your ticket inquiries. I am in talks with our support team to figure out the delay. For the time being, if your inquiry is event reward related, please inquire with a CA.
      • [Update April 28] As stated previously, tickets made for the purpose of ban appeals will be denied. There will be zero leniency to players that violate our terms of service. In addition, repeated requests of ban appeals may result in termination of the usage of the RedFox Support Portal.
    Thank you.
     
    Last edited: Apr 28, 2026
Thread Status:
Not open for further replies.

Share This Page