game wont open/react

Discussion in 'Player to Player Support' started by Stely, Apr 9, 2021.

  1. Stely

    Stely New Member

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    The game will not open no matter what.
    If i restart my PC, the game launches on first try if it's the first thing i open, if i don't then i can try anything.
    Run as admin, from shortcut, from folder, doesn't matter, nothing works. No errors, no nothing. I tried troubleshooting it aswell and it doesn't do it.
    Reinstalled, didn't work. Installed it from steam, didn't work.

    my pc specs are (if it matters)
    amd ryzen 9 3900x 12 core 24 thread
    rtx 2070
    16 gb ram
    1t M2 (game installed here)
    2t SSD
     
  2. BirdbrainX

    BirdbrainX Well-Known Member

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    Which OS are you running? Does the launcher start up at all, or does the game not initiate when you press the start button on the launcher?
     
  3. Stely

    Stely New Member

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    i use windows 10
    and no, the launcher doesn't open, and it doesn't do anything literally
     
  4. BirdbrainX

    BirdbrainX Well-Known Member

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    Here are a couple of things to try.

    Goto your game folder and Right click on your NINEDRAGONS.EXE file and go to properties and try the following settings.

    [​IMG]

    Also, go to you win10 defender exclusion list and add both the game folder and the EXE files into the list.

    Next, try to start the game by double clicking on the NDLAUNCHER.EXE directly from the game folder. This usually starts the launcher where you can change the screen resolution settings and the start button. If you aren't able to start the game via the launcher, try double clicking on the NINEDRAGONS.EXE file directly and see if that works.

    Goodluck :)
     
  5. Stely

    Stely New Member

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    nope, nothing works... added to list and everything, it just wont open anything, i can see the gameguard update top left corner, and then nothing, no message, no errors :)
     
  6. BirdbrainX

    BirdbrainX Well-Known Member

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    Hmm, might be something unexpected altogether. Did gameguard finish updating itself? Try deleting the gameguard folder in the 9Dragons Awaken folder and let it download and update itself again. Also, open the Xlauncher.log file from the game folder and scroll to the bottom of that log file. Does it say "Server Version : 243"?
     
  7. Stely

    Stely New Member

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    ok well.... it does load to the max, then it just disappears....


    =============================================================================
    Startup log...
    2021-4-9 / 20:59:9
    =============================================================================
    Launcher section 2...
    Module path : C:\PlayRedFox\9DragonsAwaken\
    Create launcher module
    Created launcher module
    Run sub module
    =============================================================================
    End of log.
    2021-4-9 / 20:59:9
    ==================================================================Code by _X=


    this is what the log says
     
  8. Sedolh

    Sedolh Active Member

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    Might it be by any chance u try to open it in a VM.
    Idk how thay works or has effect on it.
     
  9. BirdbrainX

    BirdbrainX Well-Known Member

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    Strange.

    I'm guessing that your launcher has not started up before, and may not have updated to the latest patch, or any of the earlier patches. You can see a sample of mine in the spoilers below.

    =============================================================================
    Launcher section 2...
    Start launcher sub module
    WSAStartup...
    Trace start...
    Create menu
    Create windows object
    FMOD : Check FMOD version
    FMOD : Set output device
    FMOD : Enumelate sound driver
    Initialize background Flash
    Package Message : Package opened [XLauncher.xp]
    Initialize background Image
    Package Message : Package opened [XLauncher.xp]
    Initialize web browser control
    read UI string 1
    Move notice browser window
    connect to web : phase 1
    Before bavigate notice page
    Move update notice browser window
    Set browser static
    Link web page : Phase 1
    Link web page : Phase 2
    Resize : log list control
    Initialize : log list control
    Change color : log list control
    Change style : log list control
    Hide window : log list control
    Initialize status text
    Initialize title control
    Initialize gui buttons
    Initialize complete
    Begin patch works.
    Check exe version.
    Get server info.
    Start version check.
    Start : cvs.
    Create socket object...
    Created socket object...
    Connect to version server...
    Connected to version server...
    Recieve version...
    Recieved version...
    Close socket...
    Server version : 243
    Start : cvs.
    Create socket object...
    Created socket object...
    Connect to version server...
    Connected to version server...
    Recieve version...
    Recieved version...
    Close socket...
    Server version : 243
    End version check.
    Message: Start 9Dragons Awaken.WSA Cleanup...
    End of launcher sub module
    =============================================================================

    The thread link below may or may not apply to your situation, but its worth a shot I suppose. Also, if your system is running an antivirus, do check it's quarantine list to make sure it hasn't suspended the game exe file from running.

    https://forums.playredfox.com/index.php?threads/help.51474/
     
  10. Sedolh

    Sedolh Active Member

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    Any idea how it might work with an VM or that GG might block VM.
     
  11. BirdbrainX

    BirdbrainX Well-Known Member

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    Answering the above may run afoul certain game and forum rules.
     
  12. Sedolh

    Sedolh Active Member

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    I was user if GM allowed it. I dont use it, i know itbis a thing orni heared it before. I didnt know thebstand point of RF about it
     
  13. BirdbrainX

    BirdbrainX Well-Known Member

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  14. Stely

    Stely New Member

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    i am currently away from home, i will instal it on my laptop, and give it a shot, then i will try it again on my PC and check if it's not quarantined. thanks
     
  15. Stely

    Stely New Member

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    UPDATE. Got home, did windows updates, reinstalled game, did vc_redix. did everything possible, quarantine, etc,
    the problem was, the launcher does not like 144 Hz or 240 Hz framerate and/or G-Sync monitor enabled....that's all....it works on 60 Hz with G-Sync disabled.
     
  16. MarjonD

    MarjonD Member

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    Try to de activate your anti-virus if you have !
     

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