I vaguely remember GS back in aeria for what little time I spent on 12sky before it closed there. Game sages that had some minor ability as GM did but not exactly employed by the company running the server Would that be an option here, a select few per faction that can more readily (or are more willing) to assist newer players. it was always nice to see that there were people more involved in the community of their faction rather than just making themselves stronger. I dont know if there are incentives that could be added to some players willing to take on this roll, or if it would even be needed. but it could help retain new players if there is someone available to assist them in the game, and not just the forums