So it turns out that the counter freezes if you don't finish it entirely on one day OR if you don't log out at 11:59pm PST when the next day rolls over. On the other hand, the counter will visually unfreeze if you log in on a new day and don't do any of the conditions for the counter at all. I could still be wrong but I've tested and replicated the results more than twice. Basically, don't try on a day if you're not confident you can finish the 30/30 for either, as you must do both. If you do run into the problem, log in after waking up and immediately log out. The next day it should be fixed. According to a help ticket, their database records properly regardless of the counter visually working. Always be safe rather than sorry if you want a reward from these kinds of events though; take screenshots and send calm support tickets with thorough explanations once a week at most. Or better yet! play a game that doesn't make you put up with this nonsense @Engelic @Rawsta @Steroided @Goodols + anyone else who may benefit from this information. Hopefully it'll help for the next time this kind of event comes around.