NOTICE Enforcement Update and Voluntary Disclosure

Discussion in 'Announcements' started by [PD]MataHari, Dec 15, 2025.

  1. [PD]MataHari

    [PD]MataHari RedFox Games Staff Member

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    Anti-Cheating Notice: Zero Tolerance Policy (AI-Assisted Enforcement)
    We are currently using an AI-assisted system that performs daily analysis of player activity, including (but not limited to) item changes, EXP and level progression, Carat balances, playtime, IP information, gifting history, related accounts, and overall gameplay patterns. This system generates a list of accounts flagged for potential violations. While reviewing these cases takes time, the system has been working effectively.

    Recently, we have permanently banned over 100 accounts through this process, including a significant number of long-term players.

    Going forward, we will enforce a zero-tolerance policy toward any hacking or behavior that compromises fair play. We also want to make it clear that accounts not yet identified are still being investigated, and we are confident they will be found through ongoing analysis.

    Voluntary Disclosure Opportunity
    As an opportunity to resolve cases proactively, we will not issue a ban if you:

    1. report item hacking methods or tools, or

    2. voluntarily come forward before we take enforcement action, and cooperate with us to recover hacked items.
    * Please note that this policy is effective only through December.

    This is being offered because our AI enforcement is still in its early stages, and voluntary cooperation helps improve detection accuracy and strengthen our systems.

    Thank you for your understanding and cooperation as we work to keep the game fair for everyone.

    Update
    [WARNING] Do NOT Accept Gifts from Hackers
    Do NOT accept any items gifted from hackers under any circumstances.
    Receiving hacked items through gifting is considered a serious violation and will result in a ban.

    We have already identified a significant number of accounts involved in such activity.

    Final Notice – Voluntary Disclosure
    If you have received items from hackers, you must come forward before enforcement action is taken.
    In these cases only, we will recover the items without issuing a ban.

    Once enforcement begins, no exceptions will be made.
     
    Last edited: Dec 18, 2025
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  2. ElenaLovesPaul

    ElenaLovesPaul New Member

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    It's been 5 days can you guys answer my support ticket please?
     
  3. OfficialGJ

    OfficialGJ New Member

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    I feel like our time could be spared from this "coming forward" hassle if there was a Reject Gift button in the game itself.

    Is there an idea like that that's waiting to be approved?
     
  4. KingxD

    KingxD Well-Known Member

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    an actual great idea.
     
  5. BunkerBusting

    BunkerBusting New Member

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    Guys, your AI forgot to ban this advertisement account of mine.

    Also please unban my account IGN: Seraph, I am sorry and I want to turn myself in. Waiting for unban :)

    Edit: I won't be alive for the next 1000years to see my account get unbanned :<

    IGN: UrGuyTye :>
     
    Last edited: Dec 19, 2025
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  6. BunkerBusting

    BunkerBusting New Member

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    Also we would like to see that "AI-assisted system", you guys know there is no code update for a while and please do not tell me you added ELK for logs and used chatgpt for some rules and ELK sends you alert, that would be so lame :D
     
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  7. Tabofren

    Tabofren New Member

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    yeah using an AI for this is definitely not gonna go horribly wrong
     

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