It has been so quiet lately, especially after Valentine's event. Even when the MAU incident happend no official statement came out to deny, confirm or inform the players - customers about the situation. No communication at all, even when there is nothing to announce, sends mixed messages about the service you provide and makes costumers insecure about investing - consume content. There is info that can not be disclosed publicly but giving a glimpse of future plans or a roadmap would make costumers more confident which means more revenue from your point of view gradually. This (mainly) old playerbase seems to be about the same size with spikes during events, but the game had always the potential to be something more due to very unique concepts and gameplay elements, but never it seems that never does no matter the publisher who gets behind it, but always with the same strategy as currently is followed The game is old and some problems between publisher and developer may have bring the current state, but seeing other services -which may have been chosen from CCR due to better communication or revenue- being so much richer in content or communication makes people raise eyebrows. I don't expect official respond just expressing what remaining players think about the current situation.