Can i change my email account?

Discussion in 'General Discussion' started by Kurama, Oct 30, 2022.

  1. Kurama

    Kurama Active Member

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    I don't have access to that email anymore
     
  2. Starberry

    Starberry Community Moderator (RuF) Discord Admin (RuF & 9D) Forum Moderator

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    Unfortunately, we are not able to assist with changing the e-mail associated with your RedFox Games account.
     
  3. Starberry

    Starberry Community Moderator (RuF) Discord Admin (RuF & 9D) Forum Moderator

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    Well for starters, your e-mail address is encrypted so it’s impossible for our team to change your e-mail address.
     
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  4. Kurama

    Kurama Active Member

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    Yo 1000% confident I did the 6k rc spender event as well as the 200k carat and still haven't received the items. I stated before that I don't have access to the email no longer..
     
  5. Kurama

    Kurama Active Member

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    nvm after some doing the most i recovered it but my email been wiped so i emailed them from that account my items if not ticket submitting it is.
     
  6. Starberry

    Starberry Community Moderator (RuF) Discord Admin (RuF & 9D) Forum Moderator

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    The spenders prizes have not been distributed yet.
    Edit: Prizes distributed.

    Also, I wanted to note that our e-mails will also create a ticket for you, which you can respond through there if you do not have access to your e-mail address. However, we are unable to assist with some account related requests, such as a resell password reset if you do not have access to your e-mail.
     

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