There should be a way for when you open a box and you get something permanent, but it’s something that you already have, there should be some sort of way like sending a ticket or another option to get a redo on your box. Because if you just sell it you just get something small like 20 carats. And people like me repeatedly get the exact same thing 4 or 5 times. Sometimes they are even unresellable. Something needs to be done about this. It’s getting really annoying.