Sorry, but I can't seem to find where it says that it takes 1-3 business days to process a ticket. And in any case, I sent it on Wednesday, so they technically already had 3 business days to resolve it.
A.R.T= Accepted Reality Truth. No game company can properly manage TS2 full extent on keeping on top of over everything which this stuff shouldnt even be any sort of a surprise to anyone if you all even played all versions of TS2 in the end results hackers always destroy the game, GM's cant ip ban due to they can simply ip switch. Let alone keep on top of who is actual hacking who is actual getting their stuff by farm or cash shopping it. Either way im sorta glad i never put so much time into lvling or trying to help with this server. Tried helping Huns and look where that ended
If they allow Game Sages to monitor the ingame i doubt there will be any hacking. In wars, or lvling caves ect...