I think had that before too once. Personally, I said the hell with it, did something else, and came back to try it again later. Like a week...
Try relogging, seems to be the working solution with many people. If that doesn't work, you'll have to wait some indeterminate amount of time...
AeriaGames Server: Redemption IGN: DarkMachina 'Geneaux' was also another alias of mine at the time too I think.
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