Turn in your tags to the Chief Constable or Member of The Dark Society by accepting the Heroic quest. Your rewards for turning in the tags are Karma.
If you have more than 15 active quests, all of your quest lines will be bugged. Please make sure to delete any quests you are not working on, and relog your character. You may also need to complete pre-requisite quests as shown in Scanor's video.