please kindly check my ticket

Discussion in 'General Discussion' started by EMD2021, Apr 13, 2022.

Thread Status:
Not open for further replies.
  1. EMD2021

    EMD2021 New Member

    Joined:
    Jan 28, 2022
    Messages:
    12
    Likes Received:
    2
    please kindly check my ticket
     
    EMD2021, Apr 13, 2022
    #1
  2. Starberry

    Starberry Community Moderator (RuF) Discord Admin (RuF & 9D) Forum Moderator

    Joined:
    Jan 29, 2016
    Messages:
    4,872
    Likes Received:
    5,193
    Hi @EMD2021,

    Please hang tight with us while our support team gets to your ticket as there is an increased volume of tickets at the moment.

    It will be processed in the order that they are received in, thank you!
     
    Starberry, Apr 14, 2022
    #2
    EMD2021 likes this.
  3. EMD2021

    EMD2021 New Member

    Joined:
    Jan 28, 2022
    Messages:
    12
    Likes Received:
    2
    noted , ty..
     
    EMD2021, Apr 14, 2022
    #3
  4. EMD2021

    EMD2021 New Member

    Joined:
    Jan 28, 2022
    Messages:
    12
    Likes Received:
    2
    Screenshot_20220415_061426.jpg

    still no reply
     
    EMD2021, Apr 14, 2022
    #4
  5. EMD2021

    EMD2021 New Member

    Joined:
    Jan 28, 2022
    Messages:
    12
    Likes Received:
    2
    its unfair my league mate just send ticket 1 hour ago and got his reply after 30mins.
     

    Attached Files:

    EMD2021, Apr 14, 2022
    #5
  6. Starberry

    Starberry Community Moderator (RuF) Discord Admin (RuF & 9D) Forum Moderator

    Joined:
    Jan 29, 2016
    Messages:
    4,872
    Likes Received:
    5,193
    Our team is currently prioritizing tickets that are related to the disconnection issues that players are facing.

    Once again, please hang tight until your team gets to your ticket.
     
    Starberry, Apr 15, 2022
    #6
    EMD2021 likes this.
  7. [CM]NineArts

    [CM]NineArts RedFox Games Staff Member

    Joined:
    Mar 1, 2017
    Messages:
    2,499
    Likes Received:
    2,563
    Your league mate had an earlier ticket in queue before yours. when that happens we answer both tickets.
     
    [CM]NineArts, Apr 15, 2022
    #7
Thread Status:
Not open for further replies.

Share This Page