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Discussion in 'General Discussion' started by HuangJr, Oct 23, 2021.

  1. HuangJr

    HuangJr New Member

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    Hi NineArts, my account got hack and the thief with name "(removed)" take all expensive items from my account. Could u freeze his account first and do deep investigate?? i send multiple ticket and 9Dragons support let this theif keep playing around. please freeze his account for a while and do deep investigate for me, if RF couldn't make sure about player security, u can delete all of my items from abnormal trade. thx for reading, regards.
     
    Last edited by a moderator: Oct 26, 2021
  2. Starberry

    Starberry Community Moderator (RuF) Discord Admin (RuF & 9D) Forum Moderator

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    I’ve removed the user mentioned in your post.

    Please submit a ticket for your report and the user in question will be investigated. Thank you!
     
  3. [CM]NineArts

    [CM]NineArts RedFox Games Staff Member

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    We have responded to your ticket regarding your issue.
     
    Alys2 likes this.
  4. Alys2

    Alys2 Active Member

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    good ending i hope for all involved
     
    rashbrasil likes this.

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