Guild Issues

Discussion in 'General Discussion' started by [GM]Shadow, Jan 15, 2019.

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  1. [GM]Shadow

    [GM]Shadow RedFox Games Staff Member

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    @Akame and @Rinnegan Yall good on this issue, or is there something else you need?
     
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  2. Rinnegan

    Rinnegan Guild War Master, Scroll Masters Champion

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    Looks good so far, the only thing left is the due guild prizes
     
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  3. Starberry

    Starberry Community Moderator (RuF) Discord Admin (RuF & 9D) Forum Moderator

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    I got in contact with him (@Akame). No issues after the guild was given back to him.

    Toast said approximately a week after the event was ended, so you're looking at tomorrow if you're lucky, and the end of next week at the latest.
     
    Last edited: Feb 7, 2019
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  4. [GM]Shadow

    [GM]Shadow RedFox Games Staff Member

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    Yeah as @Starberry said, most likely today or next week. We've been getting ready for the tournament so sorry for the holdup.
     
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  5. Alban

    Alban Clean Up Crew

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    shadow why u ignore me when i said that my guild paranoia dissapeared without any reasons
     
  6. Starberry

    Starberry Community Moderator (RuF) Discord Admin (RuF & 9D) Forum Moderator

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    If your guild is still missing, send a ticket and the support team will take care of the rest.
     
  7. [GM]Shadow

    [GM]Shadow RedFox Games Staff Member

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    Did you send our team a support ticket? They haven't told me if you did. I'll see right now
     
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  8. Candyy

    Candyy New Member

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    Waited a week and still no reply for my ticket. My friend has the same issue and gets his answered before mines :confused:.
     
  9. Starberry

    Starberry Community Moderator (RuF) Discord Admin (RuF & 9D) Forum Moderator

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    Depending on the topic of your ticket, some inquiries may require additional assistance from our developers in some instances.
     
  10. Candyy

    Candyy New Member

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    Literally the same issue.
     
  11. [GM]Shadow

    [GM]Shadow RedFox Games Staff Member

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    I asked our Support team, but you don't have any tickets @Candyy so....
     
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  12. PerroLoco

    PerroLoco Member

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    Learn how to make a ticket. That's why you still have the same shet issue.
     
  13. Candyy

    Candyy New Member

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    I have tickets actually on other accounts.
    @PerroLoco I did.
     
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  14. [GM]Shadow

    [GM]Shadow RedFox Games Staff Member

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    If it's still an issue, i'll need to have you send the ticket again with my name on it [GM]Shadow. This way I can personally address it for you.
     
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  15. Candyy

    Candyy New Member

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    Sent another one including your name in the subject.
     
  16. Exocore

    Exocore Well-Known Member

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    My guild ‘Soul’ was handed to the IGN ‘Neo’ without my discretion. He is currently Guild Leader. Can you help me get my title back? He said it’s not allowing him to do it through the guild page.
     
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  17. Starberry

    Starberry Community Moderator (RuF) Discord Admin (RuF & 9D) Forum Moderator

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    Send a ticket with [GM]Shadow attached to the subject if you haven't already done so. He will look at your ticket personally and take it from there.

    Was this recent or was this an ongoing issue from before?
     
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  18. [GM]Shadow

    [GM]Shadow RedFox Games Staff Member

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    As Starberry said, send our team a ticket and I'll handle it personally with the devs
     
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