[Updated: 02/10] Ongoing Connection Issues

Discussion in 'Archive' started by [GM]Shinnen, Jan 30, 2017.

  1. Martinnesh

    Martinnesh New Member

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    Just 3 4 hours ago
     
  2. Fleshmonkey

    Fleshmonkey Well-Known Member

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    your gonna need to wait then
     
  3. Martinnesh

    Martinnesh New Member

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    Thanks appriciate it
     
  4. Salus

    Salus New Member

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    ticket rules said: answer after 1 day 'till 3 days...
     
  5. Fleshmonkey

    Fleshmonkey Well-Known Member

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    "We would like to apologize for the current delays in tickets. Please do not submit tickets to ask if your ticket will be answered soon. Unfortunately, the waiting time is very long at the moment due to the recent issue, but we assure you that your ticket is in the queue and will be answered when the time comes. There are some things you can do to help us when it comes to tickets. Please make use of these tips!" - [GM]Shinnen
     
  6. Kalx13

    Kalx13 Member

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    They'll get to your tickets quickly man, luckily enough i've gotten 4 responses from them, yet no luck has came out with the red bar situation.
     
  7. elfe255

    elfe255 New Member

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    Hey bro try to uninstall the game and reinstalling with steam it took 2 days to work because there was issues with steam but im finally able to play today
     
  8. Mr0blivionz

    Mr0blivionz Well-Known Member

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    That is weird every1 seems to be logging in fine bro
     
  9. Kalx13

    Kalx13 Member

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    Literally no freaking clue as to why im facing a red bar still >.<
     
  10. Salus

    Salus New Member

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    Still got the red bar :( , they answered to my ticket, so I've done like they asked: check for malwares, restarted modem, switched off wi-fi, unistalled VPN,reinstalled Windows.. and now I am gonna go for the last chance: reformat computer...
    Is there any1 using a windows 10 and they can log in this game? - I am thinking is the windows 10... I even tried to run the game in different compatibility modes: for windows vista, 7,8, ... still red bar :(
    Later Edit: in the mean time I reinstalled other TS2 version to check if any difference.. so WSP version is working only if you install vcredist_x86.exe, then come the question: what Direct X RedFox version need?
     
    Last edited: Feb 4, 2017
  11. Gamb1t

    Gamb1t New Member

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    Will I stay with red bar forever till the end of my life? this is really anoying
     
  12. Kalx13

    Kalx13 Member

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    I'm trying to run with windows 10 myself and no luck
     
  13. Salus

    Salus New Member

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    I temporary installed windows 8... nothing changed ....same red bar...
     
  14. wazzeh

    wazzeh Member

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    I'm using Win 10 and all good. Maybe you should give a try by downloading the game from here and try the connection.
    Btw check your firewalls and anti vir programmes as they may block the connection to the game server.
     
  15. wazzeh

    wazzeh Member

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    Im on win 10 and all good.

    Game requires DirectX 9
     
  16. ragde554

    ragde554 New Member

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    same here...after following all there advises what to do....red server
     
  17. Gamb1t

    Gamb1t New Member

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    how did you install dx9 on win 10?
     
  18. wazzeh

    wazzeh Member

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    I dont needed to as I have newer version. (dx11). Dx9 is a minimum requirement, means eg.: with dx8 you cannot run the game, but with 9-10-11 you can.
     
  19. MikeDaddyG

    MikeDaddyG New Member

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    this us fkn dumb.. i quit.. GOblin God has left the game. See ya later.. DIE u keep the items i gave to you last time... kind of fkn dumb when we get these stupid red bar when it was all good before/...tired of waiting for something to happen for the red bar to stop.. tried everything and still cant get on into the game.. goood fkn luck everyone..
     
  20. [GM]Shinnen

    [GM]Shinnen RedFox Games Staff Member

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    We are aware of an issue affecting the servers and website - we're working on it. This is due to the DDOS attack. The server will be offline as we investigate. No ETA.
     

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