So I noticed alot of people having the dc in hefei problem when they log in so just do this 1- Press enter to dc 2- Quickly press esc 3- Go to game options an turn off other people names then log back in 4- if you still dc log a different chr on the acc then log your hefei chr Second problem is the unidentified item in refinement. Ifixed it by deleting everything of 9d off my pc then redownloaded it from this link: https://mega.nz/#!c45m3DKC!7kOIbbCj58yZ2AulA9rmxprebVIcVlp1hEB1LFREEsI