Anyone know how many actual GM`s there actually are , and also why is it that we cant message GM`s to maybe get a quick answer to any questions . Also any info pertaining to other matters that are of concern to us as players.
The main one for this forum seems to be Ahri with occasional threads from other staff like Shinnen but he/she only makes the odd announcement (usually to apologise on behalf of the developers who we never hear from directly - where is Paul?) You used to be able to directly message them but for whatever reason they removed this and the only method that's best for communicating with them is via tickets. Ticket response is normally pretty quick (1-24 hours) depending on what the question is. There are loads of staff but only one (in-active) one for 9dragons.
Please take note Support gas been closing any tickets to them lately so how are we or are we ven going to have any support team that tickets will be dealt with , very strange or maybe they just don't like the tickets that have been sent and willon answer simple things that they think will make us happy very unprofessional handling of issues that have been or will be sent to them in the future. If the game lasts long enough for things to improve is very doubtful.
I think that we have no GM. No answers to our questions. Support does not respond to our tickets. Or we have a flashlights GM. 1 post And then our GM recharges week. It reminds me of something, Acclaim G1, GC.
From the beginning I believe the staff are actually just intermediaries and only respond once they get the relevant information from JWG. If they don't have any information, they don't respond.