Bug after patch 252

Discussion in 'General Discussion' started by qaonly, Jun 8, 2021.

  1. qaonly

    qaonly Member

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    The "Effects Graphics Quality" control does not work anymore
    upload_2021-6-9_11-51-6.png
     
  2. [GM]Ahri

    [GM]Ahri RedFox Games Staff Member

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    Hi qaonly, I just checked the control for the Effects Graphics Quality and was able to adjust it. Could you provide us more information about the problem you are experiencing?
     
  3. qaonly

    qaonly Member

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    Because my eyesight is poor, the glare effect hurts my eyes, so I usually have a habit of keeping the effect to a minimum. But after the last update the effect reduction bar didn't work anymore, even though I tried to drag it to the lowest level, it didn't change anything.
     
  4. qaonly

    qaonly Member

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    As you can see in image below. The maximum and minimum option as same
    effect.png
     
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  5. [GM]Ahri

    [GM]Ahri RedFox Games Staff Member

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    While I was waiting for your reply, I was going thru the troubleshooting with the developers. The developers indeed found out the issue and a fix should be coming during the next maintenance or so. Thank you for the report qaonly!
     
    MinnesotaSlays and qaonly like this.
  6. isbarkley

    isbarkley Active Member

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    i'm getting this error after your maintenance - Patch 252

    XKernel error.png


    i tried uninstall and download the game from the website then reinstall but it wouldn't work
     
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  7. BlackBird89

    BlackBird89 New Member

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    I cant open yellow seal bag. It have issue, please check.
     
  8. moctit9803

    moctit9803 New Member

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    yeah! me too can not open yellow seal bag. GM pls fix it..........
     
  9. [GM]Ahri

    [GM]Ahri RedFox Games Staff Member

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    1) You are trying to access the game while the game is undergoing a new patch.

    2) Data in your 9Dragons folder has changed or has been corrupted.

    Solution: You will have to download a fresh client. If the problem persists, please submit a ticket for further troubleshooting.
     
  10. [GM]Ahri

    [GM]Ahri RedFox Games Staff Member

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    We are checking on it.
     
  11. BirdbrainX

    BirdbrainX Well-Known Member

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    Noticed another that may or may not be related to Patch 252. I've submitted a ticket #110254 to support for them to check it out.
     
  12. SansTilting

    SansTilting New Member

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    I'm also having this issue. Did you end up solving it?
     
  13. BlackBird89

    BlackBird89 New Member

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    Still have issue. Pls fix it soon
     
  14. isbarkley

    isbarkley Active Member

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    does this issue affect the Chi Kung visual graphic effects too? when i use skills i can't see any of the visual effects.
     
  15. [GM]Ahri

    [GM]Ahri RedFox Games Staff Member

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    Currently, there seems to be an issue with Nuker's AoE. However, this issue applies to graphic effects, not decreasing effect graphic settings.
     
  16. isbarkley

    isbarkley Active Member

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    kindly please check all skills and and those Chi Kung 'coz even i am on highest effect graphics settings, i can't see any visual effects. i asked around and to my friends, same goes to them. it happened after this patch 252.

    P.S.
    that AoE has been an issue for a long time not just for Nuker
     
  17. [GM]Ahri

    [GM]Ahri RedFox Games Staff Member

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    The team is checking the AoE issue reported to us through our forum's bug report section and support ticket. Thank you for your patience while we find a solution. Additionally, please let us know as soon as you find a bug so that we can review it and report it to the developers.
     
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  18. [GM]Ahri

    [GM]Ahri RedFox Games Staff Member

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    A fix for this is coming in P253.
     
    qaonly likes this.
  19. Daoji

    Daoji Active Member

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    Healer Trap/s Bug: also, some of the offensive traps (reduce def. etc) fail to work often; set trap on mob and it will not "trip", or does not explode (??). It remains the entire time-limit (of the trap), or until I cancel it.
     
  20. [GM]Ahri

    [GM]Ahri RedFox Games Staff Member

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    Confirm and reported. Thank you.
     

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