zip-file error and ability to load game from steam or direct from RF

Discussion in 'Player to Player Support' started by Vargoth, Nov 27, 2019.

  1. Vargoth

    Vargoth New Member

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    hi there, keep title in mind i am very keen to play but unable to due to zip-file errors and it just plainly not loading from steam, ANY help would be much appreciated
     
  2. BirdbrainX

    BirdbrainX Active Member

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    Did you send a ticket to Support asking for guidance?
     
  3. Eroine

    Eroine Well-Known Member

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    Could you post a screen ?
     
  4. Vargoth

    Vargoth New Member

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    this keeps coming up direct from redfox client, tried reinstalling 5 times now
     

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  5. Eroine

    Eroine Well-Known Member

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    It's most likely because you're running out of system memory when using maximum texture quality.
    Lower the resolution settings. Also, check 9d compatibility and resolution :

    [​IMG]

    Many problems were also solved when they updated the windows system or changed antivirus settings.
     
  6. Vargoth

    Vargoth New Member

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    i have everything turned down as much as i can, windows 8 compatibility, windows mode 1024x768 and no antivirus active still unable to launch
     
  7. Eroine

    Eroine Well-Known Member

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    Did you try to reinstall ? If not the game, the windows if it is an older version.
     
  8. Vargoth

    Vargoth New Member

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    yeah reinstalled 9 times now, i'm running windows 10 and my system is completely up to date, probably going to just throw in the towel, disappointing that it is this much trouble
     
  9. BirdbrainX

    BirdbrainX Active Member

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    Not sure if this will help, but I'm running the RF's game client without compatibility and it works. I just needed to add the game to Windows defender exclusion list to have a stable connection.
     
  10. KProphetK

    KProphetK Well-Known Member

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    By any chance are you running the game on a chipset? I got this memory issue when I tried loading the game on an older laptop and I didnt have enough vRam to support the game, due to me trying to play on a chipset and not a dedicated card.
     
  11. Vargoth

    Vargoth New Member

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    i have a fairly new gaming laptop with decent specs, gtx1050, 16 gigs of ddr4 ram, i7-7700hq and after doing everything that has been suggested without help from RF i don't think i'll be able to play anytime soon
     
  12. BirdbrainX

    BirdbrainX Active Member

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    Personally, I've noticed that the game may not actively use the dedicated GPU even if there is one. I had to manually tell the GPU to work with the game. If you haven't already, try going to your GPU monitor/settings and instruct it to work with the game exe file.
     
  13. KProphetK

    KProphetK Well-Known Member

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