[Windows 7] Continuous error messages, often resulting in critical shutdown.

Discussion in 'Player to Player Support' started by DarthTyrael, Apr 12, 2017.

  1. DarthTyrael

    DarthTyrael New Member

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    Hello there.
    I'm a fairly new player (~1 week), and have been experiencing this issue since day 1 unfortunately.

    Often messages of Task Manager Engine/Scheduler crashing, with problem event name BEX64 & fault module StackHash_2264. (see spoiler)
    Problem signature:
    Problem Event Name: BEX64
    Application Name: taskeng.exe
    Application Version: 6.1.7601.17514
    Application Timestamp: 4ce79d2c
    Fault Module Name: StackHash_2264
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 0000000000000000
    Exception Code: c0000005
    Exception Data: 0000000000000008
    OS Version: 6.1.7601.2.1.0.256.4
    Locale ID: 1043
    Additional Information 1: 2264
    Additional Information 2: 2264db07e74365624c50317d7b856ae9
    Additional Information 3: 875f
    Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e

    If ignored, then over a random amount of time (5 min - 4 hours) Windows encounters a critical error, shutting itself down in 1 minute.

    I've tried running it in Windows XP Service pack 2 and 3 compatibility mode, but this merely seems to hasten the critical errors' occurrence.

    I've ran a quick scan and a thorough scan, without any luck of finding a virus. It's peculiar because it only happens while playing 9dragons.

    I'm out of ideas. If anyone has a solution to this issue, please tell. I wish to play this game without the fear of my computer shutting itself down TT_TT
     
    Last edited: Apr 12, 2017

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