hi Gm! As new update,you said that you guys will fix some issues that include santa present. So for some reasons, Im not able to open Box A but Box B,C,D are fine. Im just wonder why only The Box A says “unidentified item” when i try to open it. Can u please explain about this issue,or may you try to fix this. Thanks a lot
Hi longtran! We fixed issues regarding our Christmas Epithets not working, however, as our Christmas Event has been over for more than half a year, we have since deactivated our Rank A boxes. The other boxes are still there for you to collect resources and or sell to the NPC. We will not be reactivating the Rank A Christmas boxes.