Summer Login Event [UPDATED]

Discussion in 'Archive' started by [GM]Ryu, Aug 13, 2019.

  1. kathrynz

    kathrynz New Member

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    how'bout try and fix it for a change, cuz same **** is still hapenning with the log in event. especially us who already got the 51% ticket, we constantly get DC ''accepting '' the log in rewards.
     
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  2. TheDreadful

    TheDreadful New Member

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    Mine did not restart. Will it be bugged later?
     
  3. [GM]Ryu

    [GM]Ryu RedFox Games Staff Member

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    Please make sure that you log out then log back in to receive the Day 1 rewards. Make sure that you also update your client as it is currently working for most players that logged in today. Make sure that you also receive any previous Login Rewards before you log in/log out and it should reset to Day 1. Thank you
     
    Last edited: Aug 22, 2019
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  4. [GM]Ryu

    [GM]Ryu RedFox Games Staff Member

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    Update 8/22/19:
    As a bonus if you logged in between when the initial event started August 13, 2019 we will be giving a Premium Service (1Day) as compensation to players for the Summer/Login Event issues. We want to thank you for your patience through out this issue and make sure you claim your Premium Service(1Day) via "Receive Gift" on the Login Screen.

    Once retrieved the items will be sent directly to your Warehouse. Make sure you have room on your Warehouse to receive the gift. Any account logged in from August 13, 2019 to August 20, 2019 Before Maintenance will receive the Premium Service (1 Day). Thanks everyone
     
    Last edited: Aug 22, 2019
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  5. seleni

    seleni New Member

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    Thank you sir..this is a great help for a new player like me:D
     
    Last edited by a moderator: Aug 22, 2019
  6. khuromkong

    khuromkong Member

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    am still getting the 16th day reward.
     
  7. BigBangII

    BigBangII New Member

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    I am also getting the same 16th day on my login event so please fix it thank you.
     
  8. [GM]Ryu

    [GM]Ryu RedFox Games Staff Member

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    Are you able to receive a reward with the prompted Day 16? If so please take the reward, log out, relaunch the launcher, and see if you received the Day 1 reset. Please send in a Support Ticket, if you haven't already, so we can communicate directly with the account that is affected by the issue. Thank you.
     
  9. Blackrein79

    Blackrein79 New Member

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    my alt got the day 1 login reward but my main is still getting the day 16 login reward!
     
  10. khuromkong

    khuromkong Member

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    and even the compensation of 1 days PS is not there.
     
  11. BigBangII

    BigBangII New Member

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    yea any of that still didnt work but i did recieve the 1 day prem serv wooohhooo thanks .
     
  12. [GM]Ryu

    [GM]Ryu RedFox Games Staff Member

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    The PS should be added to "Receive Gift" function on the Login Character Selection Screen. The account also have to have been logged in from August 13, 2019 to August 20, 2019 Before Maintenance to receive it.
     
  13. [GM]Ryu

    [GM]Ryu RedFox Games Staff Member

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    Thanks for the confirmation. If you can send in a Support Ticket on the account that received the Day 16 error our team can communicate directly and check the specific logs to investigate the issue further.
     
  14. khuromkong

    khuromkong Member

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    donwload the game again still same result 16th day reward..
     
  15. haringQQQ

    haringQQQ New Member

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    Still like this again
     
  16. haringQQQ

    haringQQQ New Member

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    Still like this again
     
  17. [GM]Ryu

    [GM]Ryu RedFox Games Staff Member

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    Update 8/23/2019: We just restarted the servers and should fix the Day 16 error that some players experienced. Please check if you are able to receive the scheduled Day rewards today. If you have any other issue regarding this event please let us know or send in a Support Ticket. Thank you everyone servers are now back up!
     

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