RF down?

Discussion in 'Bug Reports' started by akosiaerrol, Sep 20, 2018.

  1. akosiaerrol

    akosiaerrol New Member

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    Hi!

    I just want to ask if server is down. I can't seem to connect.

    Launcher only displays downloading patch info, trying connect 1 and launcher disappears.
     
  2. [GM]Aziel

    [GM]Aziel RedFox Games Staff Member

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    Hello akosiaerrol,
    The servers are up. If you still can’t connect to the server, please send a support ticket for further assistance. Thanks.
     
  3. akosiaerrol

    akosiaerrol New Member

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    can you guide me how to? launcher auto closes, just pops try connect 1 and then closes
     
  4. [GM]Aziel

    [GM]Aziel RedFox Games Staff Member

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    Kindly try to re-install the game client. If problem still persists, the support ticket system can be found in the link below and you must be logged in to submit a ticket:
    https://help.playredfox.com/en/support/tickets

    Click on the "New support Ticket" then fill out all the information needed before submitting the ticket.
     

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