Hello Fighters, You spoke up and we listened. We have worked hard to ensure the security of your purchase and to further our player's agenda. We will make sure that users do not receive duplicate items from these "Only Once" packages. Our developers are requesting a list of users who have received a duplicate item from the "Only Once" Rare packages. If you have received a duplicate item from the "Only Once" Rare Packages, send us a ticket to be added to our list to send to our developers. Please note that you must meet all the requirements to be submitted on the list. Requirements: The duplicate skill item must have come from the "Only Once" rare packages. The original rare skill item has to have existed in your inventory before the release of the "Only Once" Rare Packages (any date before 6/18/2019 6:00PM PDT). The original item has to be a permanent version. (Timed variants of the Rare Scroll/ExoCore do not count) This can only be done on the account that contains all these items. You may not transfer any items to any other account. Once the duplicate is confirmed, our developers will distribute 1 Rare Scroll Chest or 1 Rare ExoCore Chest depending on what the duplicate item is. Please note that this is a one-time compensation. If you are to receive another duplicate after receiving this compensation, another switch will not be offered.