Game closes after cinematic

Discussion in 'Game Help and Tips' started by Tabbu, Mar 25, 2020.

  1. Tabbu

    Tabbu New Member

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    Hi, good morning. This start happening today. After i launch the game and the cinematic is over, the game closes. I tryed multiple times, always the same end.

    ┬┐Any ideas to solve this?

    Thx!!
     
  2. Tabbu

    Tabbu New Member

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    Does any GM check this topics? Hours later, no answers....
     
  3. [GM]Ryu

    [GM]Ryu RedFox Games Staff Member

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    The issue is typically caused by a Windows Security or Anti-virus have either deleted or quarantined a file from the TwelveSky2 Folder. Please check the Windows Security>Virus & Threat Protection>Protection History to see if there are any files being blocked from the TwelveSky2 folder. You may have to reinstall if the file have been deleted. If issue still persist send us a support ticket so our support team can communicate directly
     
  4. Tabbu

    Tabbu New Member

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    Thank you for your reply. will try that option. If it's not successful, then i will contact support team.

    Best regards!
     

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