First-time Buyer New Restrictions

Discussion in 'Archive' started by [GM]Ahri, Aug 16, 2017.

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  1. [GM]Ahri

    [GM]Ahri RedFox Games Staff Member

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    Dear RedFox Games Members,

    We regret to inform you that as of August 16, 2017, PayPal and Skrill will no longer be available for the purchase of RedFox Credits for first-time buyers. The available payment selection for a first-time purchaser is OpenBuck, PaySafe Card, and Boa Compra. We will continue to offer the first-time buyer with more options to help serve you over time, based on your background with us. If you wish to use one of our other payment methods, please send in a ticket with your Full Name and Address and we will evaluate and validate your request accordingly.

    We want you to be assured that all of your online transactions through our billing service are carefully monitored to ensure confidentiality, to prevent hacking and fraud. We will be diligent in our efforts to assist you should your account become compromised.

    To help Billing expedite your ticket promptly, please note the following:
    • Please allow up to 72 hours for Billing to review your ticket.
    • Due to the high volume of tickets, please do not submit more than one ticket as it will clutter our system.

    Thank you,
    RedFox Games
     
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