ERROR: could not access version information files

Discussion in 'Player to Player Support' started by destinykaise, Nov 15, 2016.

  1. destinykaise

    destinykaise New Member

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    I'm trying to download 9D for a few days now, I keep getting the same error, when the setup finish downloading i get this message: [​IMG]
    anyone can help me?
     
  2. o0Paradox0o

    o0Paradox0o New Member

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    You should turn off anti-virus software and run 9dragons installer as administrator. In case cant solve it, need redownload . Good luck to you. Hope see you in game.
     
  3. katkusmt

    katkusmt New Member

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    I get the same error. Tried redownloading, did not help. I also disabled my firewall, I have no antivirus that would block anything.

    Anyone got any other ideas?
     
  4. janodiaz92

    janodiaz92 New Member

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    YO, your team sucks bro, not even one solution to all the errors the game got before even starting, YOU ****,
    I would love to play but i spend 2 days trying to deal with BSOD and this error and nothing makes me wanna puke your admin,
     
  5. Cadic

    Cadic Member

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    i got same error, Somebody help me pls !
     
  6. theeoo

    theeoo New Member

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    i got same error, Somebody :D
     
  7. iAmJase

    iAmJase New Member

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    This process does not work
     
  8. Jordans23

    Jordans23 New Member

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    Got the same problem! maybe someone knows how to solve it? :(
     
  9. Aramis48

    Aramis48 New Member

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    I finally fix this for me! if you're by any chance using wifi you might want to try downloading everything while physically connected then you can install it regularly. and make sure the 9D setup file size is exactly 1,789,418
     
  10. tAnKeR01

    tAnKeR01 New Member

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    I tried to do this exactly, and nothing has worked so far. I checked the file size, and it is exactly at that size - still says that it cannot access version information. Anyone have any other ideas to fix this?

    Currently using Win10 - 64-bit

    Thanks everyone - really wanna play this game!
     
  11. sa6okeza

    sa6okeza New Member

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    same **** here
     
  12. rocksody

    rocksody New Member

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    Just like Aramis48 said.
    The file size must be exactly 1,789,418 KB.
    I was downloading repeatedly 1,789,420 KB and failing.
    Then finally (after 4x) downloaded the right size and installed.
    No more errors in my fresh formatted Win10 64bits.
    I never turned off my BitDefender Total Security.
     
  13. tAnKeR01

    tAnKeR01 New Member

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    I've downloaded multiple times, and still nothing. It has always been exactly that size as well. But shall try again, hopefully it is a new version or something, or that by some miracle it works this time - hahaha.
     
  14. ChiThunder

    ChiThunder New Member

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  15. olive83

    olive83 New Member

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    Hi there
    Trying to install this game in my laptop and have exactly this same problem.
    Have tried every tips i found in this forum.
    Waiting a ticked answer now...
     

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