Error 10053/10054/183

Discussion in 'Player to Player Support' started by Levistian, Jun 18, 2016.

  1. Levistian

    Levistian New Member

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    I was in Hefei when game crashed on me. When I tried to login, once I enter game I got disconnected due to error 183. Now whenever I try to login, same thing happens but with error 10053 or 10054

    Other character in same account can login and play without a problem. Different account is fine as well. Seems it has something to do specifically with that character or Hefei.

    Any help please? I can't play...
    2016June18 14-07-35.jpg 2016June18 14-10-10.jpg
     
  2. ericmongoose

    ericmongoose New Member

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    I am having the same problem everytime i log in its kicks me out with 183 error. One thing we do have in common we are both in Hefei. So maybe the problem is Hefei? Dunno but can't play here Either
     
  3. Levistian

    Levistian New Member

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    Digging around forums I found a couple of threads having same problem and all of them have something in common, being in Hefei when they logged off. So I guess it has something to do with logging off in Hefei.
     
  4. sa6okeza

    sa6okeza New Member

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    I had same problem and the solution is : log with another character and after that log with the bugged one.
    To prevent the bugg log off at less crowded areas, for example DG1.
    Hope i helped :)
     
  5. Levistian

    Levistian New Member

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    Will try now and see. Hopefully it will help.
     
  6. ericmongoose

    ericmongoose New Member

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    Nope logged in with alt from same account in bamboo works perfectly then when to change character thats in Hefei and disconnects with 183 error still? or do i have to completely restart the logg in process
     
  7. ericmongoose

    ericmongoose New Member

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    actually tried it both ways and still the same kicks me out from hefei 183 error Grrrrrrr
     
  8. Levistian

    Levistian New Member

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    Look it worked out of sudden for me. So I think it has something with popularity in Hefei. Either keep trying and hope to get it or wait till server maintenance and login directly after when server is empty.
     
  9. ericmongoose

    ericmongoose New Member

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    still the same not been able to play all weekend. So its got to be hefei then i think redfox needs to look into the map and see why this is happening.
     
  10. Levistian

    Levistian New Member

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    WTF! Now happened again and I didn't even log off. All I did was to use Courier's guild to teleport to center of Hefei when that error appeared again. That's really unbelievable!
     
  11. ericmongoose

    ericmongoose New Member

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    i was playing the new alt in bamboo and someone said in chat Hefei is Broken?

    Also I have tried logging in on a different computer and its still the same for the hefei char
     
  12. Levistian

    Levistian New Member

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    Here I have submitted a ticket. Let's see if GMs will give damn about it. -,-
     
  13. mplustravel

    mplustravel Active Member

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    same problem
     
  14. Wayvern

    Wayvern Member

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    To fix it just ignore the message with adding to the duel list , do nothing to it , just let it be. During that time just run to your clan base or nn or wherever. The bug will be fixed.
     
  15. ericmongoose

    ericmongoose New Member

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    Nope your fix above did not work it doesnt even give time to start running. Getting a frustrating now but i can play on my new alt Char till this gets fixed? thanks for the Ticket Levistian.
     
  16. ericmongoose

    ericmongoose New Member

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    I have raised a ticket also still the same
     
  17. Saysi

    Saysi New Member

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    I am also having this issue. Usually it just happens a couple of times but now it's happened about 7 times then I gave up. Just like those above, my toon is in Hefei. I logged on another account on a different computer in Hefei and she's logged in fine. It's frustrating and I hope it gets fixed soon.
     
  18. thitis

    thitis New Member

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    same here does anyone cares to tell us something about it?
     
  19. Levistian

    Levistian New Member

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    Forget about the ticket guys, their reply with more than trivial and traditional. As usual, they told me the problem with my internet lol.
    Like my internet hangs only in Hefei or something. -,-
     
    MMMMMMMM and balb1n0 like this.
  20. Levistian

    Levistian New Member

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    Here is their reply:
    Hi Levistian,
    Thank you for contacting support. Error Code 10054/10060 means your connection was reset by a peer. The connection was forcibly closed by the remote host.
    • Check your connection and try to re-log in game
    To ensure a smooth gaming experience, we recommend that you meet the following settings:

    Recommended System Requirements:

    - CPU: Intel Pentium 4 3.0GHz or AMD Athlon X2 5000+
    - RAM: 6 GB
    - Graphics: 512 MB 3D-capable discrete graphics card
    (supports Vertex Shader 2.0 and Pixel Shader 2.0)
    - DirectX: 10 or above
    - Storage: 6GB of free hard drive space
    - Internet: Cable, DSL, or Fiber

    You can try the below troubleshooting steps to resolve the issue.

    ☐ You have the latest 9Dragons client installed
    (consider reinstalling 9Dragons if you haven't done so)
    ☐ All your drivers for all your devices are fully up to date (graphics, audio, network)
    ☐ The latest version of DirectX is installed
    ☐ Your anti-virus software's virus definitions are fully updated
    ☐ You have scanned your computer for viruses and spyware
    ☐ You have closed most, if not all programs running in the background
    ☐ Your firewall settings are not restricting 9Dragons and GameGuard from accessing the internet
    (click here for port info)
    ☐ Your version of Windows is fully updated with the latest Service Packs


    Regards,

    RedFox Games Support Team
     

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