Account Sharing Notice

Discussion in 'Archive' started by [GM]Shinnen, Apr 24, 2017.

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  1. [GM]Shinnen

    [GM]Shinnen RedFox Games Staff Member

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    Dear Twelve Sky 2 Community,

    Recently, we've been having issues with certain hacked account reports being sent in through helpdesk.

    After further investigation, we would find some of these players sending in reports were not hacked, but were on a shared account. This is a friendly reminder that we will not assist shared accounts with their missing items, deleted characters, whether or not they were lost to hackers.

    As such, no matter how much you trust someone - please do not share your account information with anyone!

    A shared account is defined as an account that has more than one owner at any time. Account sharing can be simply be seen when someone discloses their account information to someone else, openly. You may not have anyone other than yourself play your account - no pilots, no friends, no family member etc.

    According to the RedFox Games terms of service, you may not share your Account with anyone other than as expressly set forth herein, and you are entirely responsible for maintaining the confidentiality of your Login Credentials and for any and all activities.

    Account sharing is against the RedFox Games terms of service, and if you're caught you could potentially be banned and/or will not receive support from Support.

    Additionally, please keep in mind that those who attempt to take advantage of Customer Support in order to gain items in an illegitimate way will run the risk of having their accounts permanently banned. Be honest - we have logs, we will know.

    Our goal is to keep the lines open and clear for those who truly need help. Thanks!
     
    Flamekiller and CrimsonAngels like this.
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