[Updated: 02/10] Ongoing Connection Issues

Discussion in 'Archive' started by [GM]Shinnen, Jan 30, 2017.

  1. [GM]Shinnen

    [GM]Shinnen RedFox Games Staff Member

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    Update 3: The server is back online! Thanks for your patience!

    Update 2:
    We are aware of an issue affecting the servers and website - we're working on it. This is due to the DDOS attack. The server will be offline as we investigate. No ETA.

    Update 1:
    We've been working on mitigating the DDOS attack and have improved the impact of our game connections, stability, and login.

    ------------

    Hello Twelve Sky Community,

    We know that many of you have recently experienced difficulty connecting to Twelve Sky. This is a result of a DDoS Attack. DDoS attack or "distributed denial-of-service" attack is an attempt to make a machine or network resource unavailable to its intended users.

    It’s been disruptive and frustrating – we hear you loud and clear. We are currently working around the clock to prevent these attacks and minimize the impact it has on you the users. We are very sorry for this time of instability, but rest assured that we are doing everything we can to mitigate the issues or render them irrelevant to your play.

    We thank you very much for your patience, understanding and continued support.
     
    Last edited: Feb 10, 2017
    zhien31 and raizo99 like this.
  2. elfe255

    elfe255 New Member

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    thanks for working so hard for us we really appreciate it's something that can happen to every game even if some people are frustrated. If it's possible i think extending the 3x event for 1-2 days more would be a nice way to make them happy :)
    Thanks for your efforts
    SasukeUchiha
     
  3. BlankGin

    BlankGin New Member

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    thank you so much sir for working on it :>
     
  4. BlankGin

    BlankGin New Member

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    keep it up sir ^_^
     
  5. Tatsumaku

    Tatsumaku Member

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    Keep it up man and thank you for keeping us informed



    Unholy
     
  6. wazzeh

    wazzeh Member

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    Keep it up!
     
  7. EarthDragon07

    EarthDragon07 Member

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    Keep up the good work, I support you to make this game better
     
  8. t0nzkieboi

    t0nzkieboi New Member

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    tnx for keeping us updated good job and pls update us if the server is now ok
     
  9. Kalx13

    Kalx13 Member

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    Having trouble being able to log in. Red bar all the way.
     
  10. wazzeh

    wazzeh Member

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    Looks like server is up, could get in!
     
  11. ragde554

    ragde554 New Member

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    yes ....server is up but i can't login coz my acct is still login .....is it possible that
    someone is using my acct.?
     
  12. Kalx13

    Kalx13 Member

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    for some reason I'm still red barred >.<
     
  13. ragde554

    ragde554 New Member

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    the message said it is currently in use.....ive been trying to login for almost 1 hour now
     
  14. MikeDaddyG

    MikeDaddyG New Member

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    meh got in but then cant get back in.. that tease.. ughh
     
  15. MikeDaddyG

    MikeDaddyG New Member

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    Time to make a jin to 112.. meh.. i need them characters
     
  16. DancinHero

    DancinHero New Member

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    you know, i have been wanting to play this game since it was in Aeria games...im just starting at the server and its called Legacy, red bar, and no connect button, hope u guys fix it asap
     
  17. Kalx13

    Kalx13 Member

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    well glad to have you back! this connection issue has just started today, please excuse this inconvenience :)
     
  18. zhien31

    zhien31 New Member

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    how long we have to wait sir ?
     
  19. zhien31

    zhien31 New Member

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    how long we have to wait ?
     
  20. Fleshmonkey

    Fleshmonkey Well-Known Member

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    It's TBA sadly
     

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