Login Server Down Issues

Discussion in 'General Discussion' started by JaydenLi, Mar 31, 2020.

  1. Boanca

    Boanca New Member

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    yep ! i login i try do boost a friend and after 2 minuts server shutdown
     
  2. Boanca

    Boanca New Member

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    this is not the whorst the TAo server is down and we can,t connect to it ...... is good that you can connect it just try to telleport or just escape button
     
  3. JaydenLi

    JaydenLi Active Member

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    It was on for about 30 mins or so
     
  4. Elsikerins

    Elsikerins Active Member

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    What a disgrace this maintenance is. Tao server is down. After maintenance you don't even take 30 min's to check out if everything runs smoothly. No notifications for players or any ETA. How can you guys be so clueless. So much money pumped into your company for game content, but servers can't even be fixed. I wonder sometimes why do people (me included) still pay any cash for this kind of customer service.
    People have paid for premiums, people have paid for Deviant Suppression Support Package that is running out for some. Even right now. Some of those people are trying to make most out of it, but instead we get a fyck you in the face with servers lagging and crashing. Network issues, HZ can't handle any load at all. Event isn't balanced between dungeons. So people choose one what works best. Next up is 2 hours after maintenance. You don't even have a clue that server is down and time is ticking. No matter how good is this event's content and what are players gaining from it, im still dissapointed. Maybe you should of cancelled and refunded all packages that were bought for the time being while corona is around..

    This is plain ridiculous
     
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  5. Vegetaz

    Vegetaz New Member

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    Maintenance has concluded and servers will be available at 7:20 PM server time.
     
  6. Vegetaz

    Vegetaz New Member

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    Maintenance has concluded and servers will be available at 7:20 PM server time.
     
  7. Fafurion

    Fafurion New Member

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  8. Vegetaz

    Vegetaz New Member

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    :p:D:rolleyes:
     
  9. Boanca

    Boanca New Member

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    and now is working or ? is gonna be on soon ?
     
  10. MinnesotaSlays

    MinnesotaSlays Active Member

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    Boanca I am so sorry to hear that you can not connect to the Server at all. I know our GM team will tackle this asap.
     
  11. MinnesotaSlays

    MinnesotaSlays Active Member

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    So far KL HZ ICY BP are down.
     
  12. BirdbrainX

    BirdbrainX Well-Known Member

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    Verified that BP map is down. Verified Datong map is also down.

    It would appear Hefei is unaffected. Are we suppose to just sit around and daydream about playing the game instead of actually playing it? o_O
     
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  13. Boanca

    Boanca New Member

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    and what is the server time ?? where can i find it???
     
  14. [GM]Ahri

    [GM]Ahri RedFox Games Staff Member

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    The issue is being looked into right now.
     
  15. [GM]Ahri

    [GM]Ahri RedFox Games Staff Member

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    Checking the issue right now
     
  16. [GM]Ahri

    [GM]Ahri RedFox Games Staff Member

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    Tao is up now.
     
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  17. nyioo7

    nyioo7 New Member

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    Probably didn't start the services in correct order or didn't reboot servers in correct order...
     
  18. [GM]Ahri

    [GM]Ahri RedFox Games Staff Member

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    Maps reported has been restarted. We're sorry about the issue.
     
  19. yang1234

    yang1234 New Member

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    how about tao sever?
     
  20. [GM]Ahri

    [GM]Ahri RedFox Games Staff Member

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    Tao server is up.
     

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