How long do they take to reply to a ticket?

Discussion in 'Off Topic' started by Ambivalence, Jan 30, 2018.

  1. Ambivalence

    Ambivalence Active Member

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    I sent a ticket 6 days ago and they have still not replied.
     
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  2. PatrickRF

    PatrickRF Clean Up Crew, The Spook-King

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    pay for a faster response #netneutrality
     
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  3. Zhire

    Zhire Clean Up Crew

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    it took them nearly 3 weeks to respond to my ticket for my photon socks from a event a month back.
     
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  4. HumoLoco

    HumoLoco Clean Up Crew

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    it took me less 5 hours to 1 days to get reply from da ticket af.
     
  5. tamirtov

    tamirtov Clean Up Crew

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    It's usually 3 for me o_O
     
  6. Ambivalence

    Ambivalence Active Member

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    I mean I do spend quite alot and I am really upset I missed carat spenders because of them...
     
  7. Yukoto

    Yukoto Well-Known Member

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    They have discord try getting help from that. Apparently the help desk is trash unless you’re their fav. I remember my ticket took a week .
     
  8. Phawnix

    Phawnix Clean Up Crew

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    Usually about 3 days. I honestly think it's based on how much money you've spent.
     
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  9. Ambivalence

    Ambivalence Active Member

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    I highly doubt that Last week I spent $370 and I usually spend at least $50 weekly And I dont see my getting replied fast.
     
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  10. Phawnix

    Phawnix Clean Up Crew

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    RIP
     
  11. HumoLoco

    HumoLoco Clean Up Crew

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    you need to spent more than what @Yusuke spent on this af.
     
  12. Yukoto

    Yukoto Well-Known Member

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    Ima report my own comment. Thank you for quoting.
     
  13. Draygashi

    Draygashi World Record (Al Hata), CUC

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    It varies. I've had tickets answered within hours, and tickets go unanswered completely.
     
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  14. Easter9

    Easter9 Member

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    I had a ticket that was left in the Help Desk for 5 months before they even took a look at it. Not only did they not respond to my ticket, they just left it as "Resolved" LMFAAOOOOOO this company is pathetic af.
     
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  15. wassuh12

    wassuh12 New Member

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    11 days.... they replied asking a question i already answered before they replied.
     
  16. Starberry

    Starberry Community Moderator (RuF) Discord Admin (RuF & 9D) Forum Moderator

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    c c  xcmvxc.PNG
     
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  17. tamirtov

    tamirtov Clean Up Crew

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