They have discord try getting help from that. Apparently the help desk is trash unless you’re their fav. I remember my ticket took a week .
I highly doubt that Last week I spent $370 and I usually spend at least $50 weekly And I dont see my getting replied fast.
I had a ticket that was left in the Help Desk for 5 months before they even took a look at it. Not only did they not respond to my ticket, they just left it as "Resolved" LMFAAOOOOOO this company is pathetic af.