Jade Dragon Statue upgrade not working

Discussion in 'Player to Player Support' started by Leonaria, Feb 27, 2016.

  1. Leonaria

    Leonaria New Member

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    This does not work on either one of my characters Leonaria2 or Zaralyn. I have the correct weapon to upgrade and statue in inventory and it will not let me drag and drop onto the create screen option with the Kung Fu vendor. I even tried on the vendor in Bamboo village - same result. This is on gloves and Daggers I have tried it on. Is there an unstated level requirement? I've read and followed the guide for this and it still is not upgrading the weapon. I have even bought the statue and tried it that way - but again no dice. Please advise.
     
  2. Veltaine

    Veltaine Member

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    Now just to clarify, because I tried to drag too, did you right click on the items you wanted to upgrade? Right clicking will put it in the slot automatically when the window is open. Something I noticed and hopefully can help you.
     
  3. Leonaria

    Leonaria New Member

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    Yes - I've tried right click, left click and drag and drop. I get the yellow available on the menu, but when I go to put the items into the slots to do the combine I can't move them using any click or keystroke combination, they are grayed out in the vendor. Thus far I have not been able to upgrade any weapon from the first step (prize from mountain Uprooter starter weapon) using the first Jade dragon. I know I have the correct pieces of the puzzle because the option becomes yellow in her create inventory menu, but when trying put them in the slots when I open the yellow option in her menu - they cannot be moved from my inventory to her slots.
     
  4. Veltaine

    Veltaine Member

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    Sadness :( i was hoping that would be the case. Best bet is to submit a support ticket.

    • Summary: Describe the observed issue in one or 3 sentences.
    • Screenshots: Screenshot showing the issue
    • Steps to Reproduce: Include a step-by-step reproduction of how the bug appeared.
    • Frequency: How many times out of how many attempts did the bug appear.
    • Severity: Rate the bug's severity on a scale of 1 (minor) to 5 (major).
    • System Specs: List your OS, RAM, GPU, router, and modem.
    • Additional Notes: List any additional notes about the bug.

    In that format, they will ask you to if you don't the first time, happened to me.
     
  5. Leonaria

    Leonaria New Member

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    Actually they fixed it, was able to get them combined around 3 am cst this morning.
     
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  6. Veltaine

    Veltaine Member

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    Congratulations! Glad to hear this
     

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