not sure if anyone else is having this but I generally have a long PW for safety reasons and its natural for me to mistype my PW. So today I tried logging in and mistyped my PW ONCE then it says I have one more attempt to succeed before locking it.... What does it mean and how long???? L for RedFox for this. Thanks for adding another reason why RF is unenjoyable rn.
I have a simple password, but no one can ever guess it. Send a ticket for more info, because I have never had this issue. https://help.playredfox.com/support/tickets/new
For security reasons, if you mistype your password 10 times, you're automatically locked out of your account. If this happens, you'll need to go to https://www.playredfox.com/users/unlock/new and follow the steps provided. For more info: https://help.playredfox.com/support/solutions/articles/8000029638--how-to-unlock-your-account-
If your account gets locked it takes less than a minute to unlock it. But if you really only mistyped it once then someone was trying to hack you since it only pops up after 20 missed passwords (something like that).
I have a really really really long password but to make sure I don't misstype my pw when logging in everyday I make sure that I type it slow so I know I will get it right the first so that it wouldn't have to lock me out of my account.