You will have to re-install the game since it might be missing files upon download or installation. Make sure that you are running the launcher without any files being blocked by your anti-virus or Windows firewall.
[GM]Ryu, post: 461967, member: 96810"]You will have to re-install the game since it might be missing files upon download or installation. Make sure that you are running the launcher without any files being blocked by your anti-virus or Windows firewall How about this GM https://imgur.com/aNvT41o can you look at here
What seems to be the issue on the screenshot? Did you send in a Support Ticket already? Our team can definitely help directly if it concerns account information.